AI-Powered Customer Support Made Simple

ResQ uses your knowledge base documents to provide instant, accurate answers to your customers' questions, reducing support tickets and improving satisfaction.

Hi there! How can I help you today?

How do I integrate the chat widget on my website?

You can integrate our widget by adding a simple JavaScript snippet to your website. Go to your ResQ dashboard, select "Configure your Chatbot" from the menu, follow the wizard until you get to the integration screen and copy the provided code. Paste it before the closing </body> tag on your website.

Can I customize the appearance?

Yes! You can customize the colors and initial greeting message from your dashboard. Go to "Configure your Chatbot" to change these options.

Powerful Features

ResQ combines advanced AI technology with an intuitive interface to revolutionize your customer support

Knowledge Management

Upload your documentation, guides, and knowledge base content as PDF/text files to create a comprehensive support database.

AI-Powered Answers

Leverage Google Gemini AI via an intelligent chatbot to automatically answer customer questions based on your uploaded documents, reducing the need for human agents.

Website Widget

Easily embed our customizable chat widget on your website to provide immediate AI-powered customer support.

Information Gap Detection

Get notified when the AI couldn't answer a question with available information, highlighting areas where your knowledge base needs improvement.

Customization Options

Customize AI responses with different writing styles (professional, friendly, technical, simple) and add custom instructions.

Activity Analytics

Track all Q&A interactions for insights into common questions, customer satisfaction, and knowledge base effectiveness.

How ResQ Works

Get started with AI-powered support in minutes with our simple setup process

Sign Up & Authenticate

Create an account with your Google credentials for secure, hassle-free authentication.

Upload Documents

Upload your knowledge base documents (PDFs, text files, Word docs) to the platform.

Customize Settings

Set your preferred AI response style, custom instructions, and notification preferences.

Embed Widget

Copy and paste our JavaScript snippet onto your website to enable the chat widget.

Launch & Monitor

Your AI support assistant is now live! Monitor interactions through your dashboard.

Frequently Asked Questions

Find answers to common questions about ResQ

What file formats can I upload to ResQ?

ResQ supports PDF, TXT, DOCX, and other text-based formats. The system processes and extracts the text content to create a searchable knowledge base.

How accurate is the AI in answering questions?

ResQ uses Google Gemini 2.0 Flash, one of the most advanced AI models available. The accuracy depends on the quality and completeness of your knowledge base documents, but our customers typically see 85-95% accuracy for questions covered in their documentation.

Can I customize how the AI responds to questions?

Yes! You can select from different writing styles (professional, friendly, technical, simple) and add custom instructions to guide how the AI responds. This ensures the tone matches your brand voice.

How do I integrate the widget on my website?

Integration is simple - just copy the JavaScript snippet from your ResQ dashboard and paste it before the closing </body> tag on your website. The widget works with all major website platforms and can be customized to match your site's design.

Is my data secure?

Yes, ResQ takes security seriously. We use industry-standard encryption, secure authentication with Google OAuth, CSRF protection, rate limiting, and other security measures to keep your data safe. Your documents are stored securely and are only accessible to your account.